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Terms & Conditions

1. Offer and Acceptance of the Product

  • 1.1

    The Seller hereby makes an offer to sell the Products listed by Seller on the Website and the Buyer upon agreeing to purchase the Products so listed by the Seller hereby accepts such offer to sell by the Seller. Accordingly, the contract for the sale of the Product is to be a bipartite contract between the Buyer and the Seller. Vaijama is not a third-party beneficiary under such a bipartite contract. The Buyer understands and agrees that the offer for sale of the Product by the Seller is not an absolute or an unconditional offer. Such offer to sale by the Seller is subject to repudiation by the Seller at any time before the delivery of the Product to the Buyer and without any obligation to assign or provide any reason for such repudiation and without any consent from the Buyer and without any liability or any obligation towards the Buyer. The Seller and Buyer understand and agree that Vaijama has the right to cancel any sale transaction, listing, or acceptance (i) for any reason in accordance with the Seller Agreement, these Terms of Sale, Website Terms of Use, Privacy Policy or under any contract or policy between Vaijama on one hand and the Seller or the Buyer on the other hand, or (ii) under an order or instruction from any statutory, quasi-judicial or judicial authority.

2. Product(s)

  • 2.1

    Vaijama also respects the intellectual property rights of all entities. If you believe that your intellectual property rights have been violated in any manner, please fill out and submit the form which is provided on the website below or send an email to infovaijama@gmail.com. Any incomplete or improperly filled out document may not be considered.

  • 2.2.

    The availability of the Product under the offer to sell is subject to change without notice prior to the purchase of the Product by the Buyer. However, there may be circumstances where the Product may not be available to be delivered to the Buyer after the purchase transaction. In such an event, Seller may cancel or instruct Vaijama to cancel such purchase transaction without any recourse to Buyer and without any liability to the Seller or to Vaijama. If Buyer's order is so canceled, after the payment has been processed, the said amount will be reversed/remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Vaijama shall have the sole discretion to determine the mode of reversal from the above options.

  • 2.3.

    With respect to the sale of Product by Seller to the Buyer, the Seller hereby represents and warrants to the Buyer that:

    • The seller has the right to sell the Products to the Buyer on or through the Website;
    • Buyer shall have and enjoy quiet possession of the Products;
    • Products shall be free from any charge or encumbrance in favor of a third party;
    • Buyer shall be entitled to all the warranties and other collaterals applicable to the Product or as generally made available by the manufacturer or seller of the Product;
    • The product shall meet the description and specifications as provided on the Website.

3. Pricing Information

  • 3.1

    The Selling Price of the Product is subject to change without notice prior to the purchase of the Product by the Buyer. The Selling Price is provided on the Website on an 'as is' basis as provided by the Seller. Due to technical reasons, there may be errors in Selling Price which may be corrected by the Seller at any time and any acceptance of an offer of sale by the Buyer of the Products subject to such faulty Selling Price shall, subject to the discretion of the Seller, not be a valid acceptance and such transaction can be avoided by the Seller.

  • 3.2

    All prices are inclusive of VAT unless stated otherwise.

4. Delivery of the Product

  • 4.1

    There are various delivery models for delivery of the purchased Products to the Buyer, as decided by the Seller. The risk of any damage, loss, or deterioration of the Products during the course or delivery or during transit shall be on the Seller and not on the Buyer. Seller represents and warrants that the Products being delivered are not faulty and are exactly those Products that are listed and advertised by Seller on the Website and purchased by the Buyer and meet all descriptions and specifications as provided on the Website.

  • 4.2

    Buyer's shipping address, pin code will be verified with the database of the Website before a Buyer proceeds to pay for the Buyer's purchase. In the event Buyer's order is not serviceable by logistic service providers or by Seller or the delivery address is not located in an area that is covered under the order confirmation form, Buyer may provide an alternate shipping address on which the Product can be delivered by the logistics service provider or by the Seller.

  • 4.3

    Please note that there is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the Buyer and the Seller for purchase and sale of Product on or through the Website. However, the Product shall not be delivered to the Buyer unless the Buyer makes the payment of the purchase of Product.

  • 4.4.

    The buyer shall be bound to take delivery of the Products purchased by the Buyer that are said to be in a deliverable state. Where Buyer neglects or refuses to accept the delivery of the Products ordered by the Buyer, the Buyer may be liable to the Seller for such non-acceptance and shall further be liable to Vaijama for any loss of any fee or charges that Vaijama and its third parties shall have earned from the Seller if such delivery or transaction should have been completed. The buyer acknowledges that such damages or loss to Vaijama and its third parties are not consequential or indirect.

  • 4.5.

    The title in the Products and other rights and interest in the Products shall directly pass on to the Buyer from Seller upon delivery of such Product and upon full payment of the price of the Product. Upon delivery, the Buyer is deemed to have accepted the Products. The risk of loss shall pass on to the Buyer upon delivery of the Product.


    Security & Retention

  • The security of your Personal Information is important to us. Vaijama strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction. For this purpose, Vaijama adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Vaijama stores Your Personal Information. Each of the Vaijama entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under the Information Technology Act, 2000, and You hereby waive and release all Vaijama entities from any claim of damages under contract or under tort.

    If you choose a payment gateway to complete any transaction on the Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).

    Vaijama may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the purpose. However, Vaijama is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Vaijama is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to a third party (including any third party websites, even if links to such third-party websites are provided on the Website).

    Notwithstanding anything contained in this Policy or elsewhere, Vaijama shall not be held responsible for any loss, damage, or misuse of Your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

    A Force Majeure Event shall mean any event that is beyond the reasonable control of Vaijama and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to the computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond the reasonable control of Vaijama), power or electricity failure or unavailability of adequate power or electricity.

    While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.


    You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.